CPV 927 – Internet Café Services

What does CPV 927 cover?

CPV group 927 covers internet café and cybercafé services, as well as related public internet access services. These include the operation of public PC workstations with internet access, the provision of public Wi-Fi hotspots, the establishment and maintenance of digital access points in municipal facilities, and services to support digital inclusion for citizens. Public libraries and municipal citizen service centres providing free or subsidised internet access also fall within this area.

Public contracting authorities use CPV 927 primarily in the context of digital public service provision: municipalities create public internet access points in civic centres, libraries, railway stations, and public squares. Job centres procure PC workstations with internet access for jobseekers. Educational institutions set up computer rooms with protected internet access for pupils. Refugee accommodation is also frequently equipped with public internet access.

With the increasing prevalence of smartphones and mobile internet, the traditional internet café format has declined in importance. However, public internet access remains relevant for digital inclusion: people without their own device or without adequate data connections depend on public access facilities. Community Wi-Fi initiatives and municipal Wi-Fi projects supplement traditional procurement in this area. Further information on the CPV system is available from the European Commission (SIMAP) and Regulation (EC) No 213/2008.

Typical Services in CPV 927

Service	Description
Public PC workstations	Internet PCs in libraries, citizen service centres
Public Wi-Fi	Hotspot operation in public spaces
Digital access points	Tablets, kiosks for public use
Internet access for accommodation	Refugee accommodation, social facilities
Digital inclusion services	PC courses, assistance with digital services
Content filtering services	Child safety software for public terminals

Examples of Tenders with CPV 927

• Public Wi-Fi infrastructure for a city centre: A municipality tenders the construction and operation of public Wi-Fi hotspots at 80 locations (railway station, market square, park, library) for five years — with free access service, usage data statistics, child protection filters, and 99% availability SLA.
• Internet workstations in a job centre self-service zone: A job centre procures 20 internet workstations for its self-service zone — with robust PCs, content management, software maintenance, remote administration, daily support, and replacement of faulty devices within 24 hours.
• Wi-Fi and internet access for refugee accommodation: A rural district tenders the installation and operation of Wi-Fi and internet access services in refugee accommodation for 200 residents — with adequate bandwidth, user management, support, and maintenance for three years.

Current tenders with CPV 927 are published on TED (Tenders Electronic Daily) and on national procurement platforms.

Who is CPV 927 relevant for?

Public Contracting Authorities

Municipalities, job centres, libraries, educational institutions, social authorities, and state institutions with citizen service functions are the contracting authorities for public internet access services. As part of digitalisation funding programmes, municipal Wi-Fi projects are co-financed by federal and state governments, giving rise to corresponding procurement activities.

Companies and Bidders

Telecommunications companies, Wi-Fi infrastructure providers, IT service providers, and managed service providers are the typical bidders. Technical references for large-scale Wi-Fi installations, SLA capability, GDPR-compliant access solutions, child safety solutions, and support concepts are required. Further information on eligibility requirements and procurement procedures is available from the Federal Ministry for Economic Affairs and Climate Action (BMWK).

How does Bond help with CPV 927?

Tender Match – Automatically Find Tenders (CPV 927)

With tender.match, IT service providers and telecommunications companies automatically receive all relevant tenders with CPV 927 directly in their dashboard. BOND indexes tenders from over 1,000 procurement portals in the EU – from TED to national platforms and regional contracting authorities. Instead of manually searching dozens of portals every day, matching internet access contracts are filtered and delivered by industry, competency, region, and company profile. An automated gap analysis immediately shows where the company meets the requirements and where gaps exist. This ensures companies never miss a deadline and can focus on preparing their bids.

Company Match – Find the Right Partners (CPV 927)

For companies looking for suppliers, subcontractors, or consortium partners for internet access projects, company.match provides direct access to qualified firms from an EU-wide database of over 28 million companies. Especially for larger Wi-Fi infrastructure projects that a single company cannot handle alone, company.match automatically identifies suitable partners for bidding consortia and partial services – increasing the chances of winning the contract.

Frequently Asked Questions about CPV 927

What data protection requirements apply to public Wi-Fi?

Public Wi-Fi hotspots are subject to the GDPR. Operators must process usage data in a GDPR-compliant manner, provide a privacy notice, and — depending on configuration — implement an access verification. Since the abolition of liability for open Wi-Fi networks (2017 in Germany), operators of open Wi-Fi are no longer liable for users' legal infringements. The UVgO applies for below-threshold awards; the VgV for above-threshold.

Are there funding programmes for municipal Wi-Fi projects?

Yes. The federal government has supported public internet access through programmes and municipal Wi-Fi funding schemes. States have their own funding programmes for digital infrastructure in municipalities. Funded projects remain subject to procurement law where the contracting authority is a public body.

How do I find tenders with CPV 927?

Tenders are published on TED (Tenders Electronic Daily) for EU-wide procedures for national procedures. Bond automatically aggregates all relevant tenders from over 1,000 portals and delivers them filtered by company profile.