NACE 95.1 – Repair of Computers and Communication Equipment | Public Tenders
NACE 95.1: IT repair and maintenance contracts in public tenders. IT maintenance contracts of public contracting authorities and relevant CPV codes.
Definition: NACE 95.1 covers the repair and maintenance of computers and peripheral equipment, including desktop PCs, laptops, printers, scanners and other IT peripherals. Public contracting authorities regularly tender maintenance and repair framework agreements for their IT fleets.
Legal basis: NACE Rev. 2 (Regulation (EC) No 1893/2006) · Last updated: January 2026
What does NACE 95.1 cover?
NACE 95.1 (Repair of computers and communication equipment) classifies IT service companies that provide maintenance and repair services for IT hardware — an important sub-area of public IT procurement.
Group 95.1 within Section S (Other services) and Division 95 is broken down into the following classes:
| Class | Title | Typical services |
|---|---|---|
| 95.11 | Repair of computers and peripheral equipment | PC, laptop, printer, scanner, monitor |
| 95.12 | Repair of communication equipment | Mobile phones, telephone systems, network components |
Public contracting authorities in this segment include all governmental IT units, municipal data centres, school authorities (for school hardware) and public undertakings with large IT fleets.
Public Tenders: Activity area NACE 95.1
IT maintenance framework agreements for authorities are regularly recurring tenders — many federal authorities and municipalities conclude multi-year maintenance contracts for their entire IT fleet.
Typical types of contract
- On-site maintenance contracts: Services with defined response and resolution times (SLAs) for IT hardware in authorities
- Manufacturer warranty extensions: Extended warranties, premium support contracts
- Helpdesk and 1st/2nd-level support: IT support framework agreements with remote and on-site components
- School hardware maintenance: Maintenance and repair of tablets, laptops and interactive whiteboards in schools
- Printer and copier maintenance: Maintenance contracts for printer fleets (often tendered as managed print services)
- End-of-life management: GDPR-compliant disposal and refurbishment of legacy equipment
Demarcation from NACE 72 (IT services)
NACE 95.1 covers hardware-related repair and maintenance. IT services such as software development, system administration or IT consultancy fall under NACE 72. In practice, IT maintenance contracts are frequently tendered as a combination of hardware maintenance (NACE 95.1) and software support (NACE 72).
Relevant CPV codes for NACE 95.1
| CPV code | Title | Scope |
|---|---|---|
| 50300000 | Repair, maintenance and associated services related to personal computers | General IT hardware maintenance |
| 50312000 | Maintenance and repair of computer equipment | PC, laptop, server |
| 50313000 | Maintenance and repair of reprographic machinery | Printers, copiers |
| 50320000 | Repair and maintenance services of personal computers | Desktop PCs, workstations |
| 50330000 | Maintenance services of telecommunications equipment | Telephones, communication equipment |
| 72250000 | System and support services | IT support, helpdesk |
Who is NACE 95.1 relevant to under procurement law?
Public contracting authorities
Authorities with large IT fleets frequently tender maintenance contracts as framework agreements. The ITZBund (Federal IT Centre) coordinates central IT procurement for many federal authorities. School authorities tender hardware maintenance as part of DigitalPakt funding.
Companies and bidders
- Manufacturer certifications: Authorised service partner of the equipment manufacturers (e.g. Dell, HP, Lenovo, Apple)
- SLA capability: Evidence of sufficient technician resources for defined response times
- Data protection: Procedures for GDPR-compliant repair and disposal (BSI Basic IT Protection)
- References: Experience with comparable maintenance contracts for public contracting authorities
NACE 95.1 in context: Section S and Division 95
- NACE S – Other Services: Parent section
- NACE 95 – Repair of computers and personal and household goods: Division
- NACE 95.2 – Repair of personal and household goods: Household appliances, furniture, shoes
Frequently asked questions on NACE 95.1 and public tenders
Are IT maintenance contracts tendered as separate lots or combined with hardware? Both are common. Equipment purchases and maintenance are frequently tendered together ("hardware + warranty"). For existing IT fleets, pure maintenance contracts are tendered. Splitting into lots for hardware and service enables more competition.
Must authorities use manufacturer maintenance? No. Authorities can commission authorised third-party maintenance companies, provided this is technically and licence-wise possible. Under procurement law, competition among maintenance providers is in principle to be encouraged.
Last updated: January 2026 All information is provided without guarantee. For legally binding advice, please consult a law firm specialising in public procurement law.
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