CPV 484 – Transaction and Personal Business Software

What does CPV 484 cover?

CPV 484 covers software packages for transaction processing and personal business management. This group encompasses customer relationship management (CRM) systems, human resources and personnel management software, payroll and salary administration systems, purchasing and procurement management software, contract and grant management platforms, project management tools, inventory and asset management applications, as well as financial transaction and accounting software not covered by broader ERP systems.

In the context of public procurement, transaction software represents some of the most business-critical systems operated by public authorities, as failures can directly affect service delivery, financial management and employment processes. The integration requirements – connecting HR systems with payroll, payroll with financial accounting, and procurement with financial control – mean that enterprise system architectures must be carefully considered. Public authorities must also ensure compliance with tax law (ELSTER interface), collective agreement provisions and the specific requirements of public sector accounting frameworks.

Federal agencies, state authorities, municipalities, public utilities and public-law employers are the main procurers in this group. Framework agreements for HR and payroll software – often covering entire state administrations – are a common procurement model. Further information on the CPV system is available from the European Commission (SIMAP) and in Regulation (EC) No 213/2008.

Typical Software Categories in CPV 484

• HR and personnel management: staff records, absence management, organisational charts
• Payroll software: salary calculation, ELSTER integration, pension fund reporting
• Procurement and purchasing management: eProcurement platforms, catalogue procurement
• CRM systems: citizen relationship management, case tracking, service desk
• Contract management software: contract lifecycle management, obligation tracking
• Project and portfolio management: resource planning, milestone tracking, budget control
• Inventory and asset management: fixed asset registers, stock management

Examples of Tenders with CPV 484

• HR and payroll system for state authority: A state personnel administration tenders a unified HR and payroll system for 18,000 employees across 25 state agencies, covering personnel records, salary calculation (TVöD and Beamtenrecht), ELSTER payroll reporting, self-service portal for employees, integration with the financial management system and a five-year SaaS subscription.
• eProcurement platform for federal agency: A federal procurement office awards an eProcurement platform for catalogue procurement, covering supplier catalogue management, requisitioning workflow, approval chains, purchase order generation and integration with SAP Financial Accounting, covering 2,000 ordering users across 12 locations.
• CRM system for municipal citizens' services: A municipality tenders a citizen relationship management system for its service centre and specialist departments, covering case management, inter-departmental routing, email and telephone integration, a citizen-facing ticket status portal, GDPR-compliant data handling and a three-year SaaS agreement.

Current tenders with CPV 484 are published on TED (Tenders Electronic Daily) and on national procurement platforms.

Who is CPV 484 relevant for?

Public Contracting Authorities

State personnel administrations, municipal HR departments, procurement offices and finance authorities are the main procurers under CPV 484. They commission transaction software in the context of modernisation programmes, system replacements at end of life, and the integration of previously separate departmental systems into unified platforms.

Companies and Bidders

HR software vendors, payroll specialists, eProcurement platform providers and CRM suppliers with public sector expertise are the central bidders. In addition to functional fit with the detailed specification, references from comparable public sector deployments, collective agreement update service guarantees, ELSTER certification, GDPR compliance and long-term product support commitments are typically decisive criteria.

Information on eligibility requirements and procurement procedures is provided by the Federal Ministry for Economic Affairs and Climate Action (BMWK).

How does Bond help with CPV 484?

Tender Match – Automatically Find Tenders (CPV 484)

With tender.match, HR software companies and business application vendors automatically receive all relevant tenders with CPV 484 directly in their dashboard. BOND indexes tenders from over 1,000 procurement portals in the EU – from TED to national platforms and regional contracting authorities. Instead of manually searching dozens of portals every day, matching business software tenders are filtered and delivered by software category, sector, region, and company profile. An automated gap analysis immediately shows where the company meets the requirements and where gaps exist. This ensures companies never miss a deadline and can focus on preparing their bids.

Company Match – Find the Right Partners and Suppliers (CPV 484)

For companies looking for suppliers, subcontractors, or consortium partners for HR, payroll or transaction software projects, company.match provides direct access to qualified firms from an EU-wide database of over 28 million companies. Especially for large enterprise system implementations requiring combined software, integration and change management capabilities, company.match automatically identifies suitable partners – increasing the chances of winning the contract.

Frequently Asked Questions about CPV 484

What does the CPV code 48400000 mean?

The CPV code 48400000 represents the group of transaction processing and personal business software in the European procurement classification system. It covers CRM, HR, payroll, procurement, contract management and project management software procured by public contracting authorities.

How do I find tenders with CPV 484?

Tenders with CPV 484 are published on TED (Tenders Electronic Daily) for EU-wide procedures. Bond automatically aggregates all relevant HR, payroll and business software tenders from over 1,000 portals and filters by software category, sector and company profile.

What are the requirements for participating in tenders with CPV 484?

Bidders must comply with the procurement procedures set out in the VgV for EU-threshold contracts and the UVgO for sub-threshold contracts, and must provide functional demonstrations, collective agreement update service evidence, GDPR compliance documentation and comparable public sector deployment references.