Process Optimisation — Public Procurement
Process optimisation in public administration aims to analyse, document and improve administrative processes. Authorities engage external consultants for business process analysis, lean management, process digitalisation and the implementation of business process management systems. Links to the German OZG (Online Access Act) and the modernisation of public registers are amplifying demand.
Typical tenders in the process optimisation sector
- Business process analysis and optimisation for a state authority
- Implementation of a business process management system (BPMN) for a federal authority
- Process digitalisation as part of OZG (Online Access Act) implementation
- Lean management consultancy for a municipal utility
- Framework agreement for process consultancy and workflow optimisation
- Preparation of a process manual for a state administration
Relevant CPV codes
- 79410000 — Business and management consultancy services
- 79415000 — Production management consultancy services
- 79411000 — General management consultancy services
- 79421000 — Project-management services
Challenges in tender discovery
Process optimisation is tendered under many labels: "business process management", "workflow analysis", "process consultancy", "operational efficiency", "BPM" or "process digitalisation". The boundaries with organisational development, IT consultancy and digital strategy are fluid.
Process optimisation is often only one component of larger consultancy or IT projects. The tender documentation has to be examined in detail to identify the actual share devoted to process consultancy.
How BOND helps with process optimisation tenders
- Process-specific search detects BPM and lean projects in public administration
- OZG linkage identifies process digitalisation work in the context of the German Online Access Act
- Lot identification filters process consultancy out of large framework agreements
- Automatic notifications for new process optimisation projects
Related sectors
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